FAQs

We have 3 easy options for ordering. 1) Fill out our online Request For Quote, 2) you may email us at [email protected] or 3) Call us at 567-433-5537

You need to tell us the Model number, range (input), scale, setpoints if applicable, and any special features.

Part of the LFE api product line was sold prior to the remainder of the line transferring to the Bluffton, Ohio location in 1997. Some models were already obsolete prior to the acquisition of the meter line. In a few instances, low sales volume has caused several meters to become obsolete since 1997. In a few cases special features – bezels and parts are no longer available.

You will need to contact Customer Care at 567-433-5537 for an RMA#, pricing for non-warranty; or determination of warranty repair.

In some instances, we are able to repair obsolete meters if repairable parts are utilized in models we continue to manufacture. Contact Customer Care at 567-433-5537

Look on your meter. Finished meter part numbers have a minimum of 10 digits/letters.

Our warranty information can be found here.

Our in-house quality standards have been established to meet commercial requirements within the electronics industry. They closely parallel the U.S. Government’s Military Specification MIL-Q-9858A

Jewell Instruments now owns all the Triplett product lines. They can be reached by calling 800-638-3771, or 603-669-6400, or by Fax 603-669-5962 or by email : [email protected]